Support

Resources and contact information for accessing Bindplane support, including troubleshooting, documentation, and assistance channels

This section outlines support resources and options available for Bindplane users.

Support Resources

Getting Support

Access support through community forums, documentation, professional support, and GitHub issues.

Create a Support Bundle

Generate support bundles containing system info, configs, logs, and performance data for troubleshooting.

Community Support

• Join our Community Slack to:

  • Connect with other Bindplane users

  • Get help from the community

  • Share best practices and use cases

  • Stay updated on new features and releases

  • Participate in discussions and feedback

Bindplane Support

For official product support, visit Bindplane Support to:

• Submit support tickets

• Access the knowledge base

• View documentation

• Contact our support team

Enterprise customers receive priority support with:

• 24/7 technical assistance

• Dedicated support engineers

• Service level agreements (SLAs)

• Direct phone support

• Custom training and onboarding

Contact [email protected] for urgent issues or to learn more about enterprise support options.